We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail

For service inquiries, customer support or assistance:
support@bwitech.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.  For support inquiries, please include as much pertinent information as possible about your problem.  This will help us expedite your request, and enable us to maintain the highest levels of customer service.

817.944.4294
Monday to Friday   8:00am to 5:00pm (Central)

During normal business hours, our representatives make every effort to answer each telephone call.  In the unlikely event that you are asked to leave a message, a BWI representative will be back in touch with you within one hour. 

Even technologists need a rest, so on Saturdays, Sundays and federal holidays please leave a message.  One of our highly-trained representatives will contact you within 24 hours of the first business day.